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BBF PRINTING PRESS NIG LTD

BBF PRINTING PRESS NIG LTD
YOUR ONE-STOP PRINTING SHOP

CUSTOMER CARE OFFICER NEEDED AT B.B.F. PRINTING PRESS NIG. LTD.

BRIEF COMPANY DESCRIPTION
B.B.F Printing Press Nig. is a modern security and commercial printing/industrial publishing outfit with full complement of latest equipment in Digital Printing Technology. Our Printing Press is recognised as a leader in the quick print and commercial print industry.

Job Title: Customer Care officer
Location: Abuja

JOB REQUIREMENTS

MIN REQUIRED EXPERIENCE:
2 year(s)

MIN QUALIFICATION:
WAEC/SSCE

DESIRED COURSES:
Not Specified

Responsibilities
  • Greet customers warmly and in a professional manner and ascertain problems or reasons for visiting
  • Identify and assess the Customers' needs to achieve satisfaction
  • Compile reports on overall customer satisfaction
  • Advise on Company's information
  • Ensure adherence on communication procedures, guidelines and policies
  • Receive and sort incoming letters, express envelopes and courier deliveries and distribute to the appropriate employee
  • Ensure access control functions are observed and report any unusual or suspicious persons/ activities around the reception area
  • Liaise with the Help desk department to resolve complaints and inquiries from Customers via phone and email
  • Assist the Admin department in its activities
  • Provide overall Secretarial and Administrative assistance to the Directors

HOW TO APPLY:

Interested and qualified candidates should send their written Applications together with detailed Resume and a recent passport photographs to: bbfprintingpress@gmail.com with the position applied used as the subject of the email.


All Application letters should be addressed to:

The Managing Director

B.B.F. Printing Press Nig. Ltd,

Block D, Suite D50,

Area 11 Shopping Complex,

Garki,

Abuja - Nigeria


Note: Be kind enough not to send any application that has nothing to do with above ad. Also remember that only shortlisted candidate will be contacted.

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